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Customer story

5 min read

A five-star location with seven-star service

ISS is transforming services at Mikonkatu 7 in Helsinki. Owned by Ilmarinen, the renovated property will feature a vibrant restaurant hub for tenants and city visitors.

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Customer story

4 min read

A fossil-free construction project driving social and environmental sustainability

The Zero Emission project by a global automotive manufacturer, ISS Sweden and partners highlights how sustainable practices improve environmental impact and worker well-being.

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Customer story

5 min read

A new foundation for data-driven facilities management operations

ISS has strengthened its strategic partnership with a leading European bank by implementing FMS@ISS, enabling a robust data strategy to support new contract objectives.

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Customer story

6 min read

Building more sustainable workspace solutions

ISS supports a multinational banking customer with sustainable facilities management, reducing water usage, limiting waste, and cutting packaging consumption.

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Customer story

7 min read

A critical partnership that keeps society going

For over a decade, ISS has supported Suomen Erillisverkot in Finland with reliable technical services, energy management and facility operations.

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Customer story

6 min read

Driving strategic direction via Capital Investment Planning

ISS delivers complex capital projects across 30+ countries, deploying integrated asset replacement solutions for a global manufacturing client’s production facilities.

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Customer story

9 min read

Healthcare support services work flexibly to tackle cost pressure

For 25 years, ISS has supported Bethesda Hospital in Basel with integrated facilities services, demonstrating the value of long-term partnerships in healthcare.

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Customer story

4 min read

Helping clients achieve responsible water use throughout their operations

ISS partnered with a global manufacturing client to integrate ESG objectives into operations, strengthening sustainability initiatives at a major manufacturing site in Mexico.

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Customer story

5 min read

Risk mitigation through supplier assurance

ISS strengthens supply chain risk management through strong governance, technology and its Supplier Assurance Programme, helping global clients focus on core business goals.

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Customer story

8 min read

Saving time and money with Integrated Facility Services

ISS helped a multinational engineering company transform its facilities management approach, improving quality, safety and compliance while reducing operational costs.

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Customer story

6 min read

Supporting Vattenfall’s sustainability strategy

ISS supports Vattenfall’s mission of fossil-free living by delivering sustainable facilities management services across more than 300 sites in Germany.

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Blog

4 min read

Belonging before retention: Why the future workplace must feel human

At the Copenhagen launch of the Evolving Workplaces: Find Your Space to Thrive report, Caroline Hart Sehested of FutureTalent challenged traditional workplace success metrics like retention.

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Customer story

7 min read

The Uetlihof - Office City of Superlatives

ISS supports facilities operations at Credit Suisse’s Uetlihof campus in Zurich, Switzerland’s largest office complex and a key technical centre for the bank.

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Blog

6 min read

Me-We-Us: Building a culture-driven workplace at Nordea

Nordea’s Chief People Officer Christina Gadeberg explains how the Me-We-Us mindset shaped the bank’s return-to-office strategy and created a more home-like workplace.

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Blog

5 min read

Convenience at your fingertips with the Workplace app

The ISS Workplace app helps improve employee engagement and productivity by streamlining daily tasks and supporting hybrid work with smarter workplace technology.

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Blog

7 min read

Driving productivity and engagement in the workplace by prioritising health and inclusivity

ISS hosted a LinkedIn Live event on 9 December 2024 exploring how healthy and inclusive workspaces can drive employee wellbeing and business success.

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Blog

6 min read

EY and ISS partnership drives positive outcomes

ISS and EY use a Vested partnership model to deliver integrated workplace and facilities services across more than 100 EY locations in the Nordics.

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Blog

7 min read

Bridging technology and service for a better workday

In this interview, ISS Head of Digital Components Timo Sender discusses the Workplace app and how it is improving the employee workday with new digital functionality.

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Blog

8 min read

EY Nordics: Embracing the future of work through trust, tech and human connection

EY Nordics embraces hybrid work and trust-based leadership, empowering employees to choose where, when and how they work in a technology-enabled workplace.

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Blog

7 min read

Together is better: four steps for partnering with your workplace services provider

ISS EVP Andrew Price shares four steps to build successful workplace service partnerships and explains how a win-win approach drives value and innovation.

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Blog

7 min read

How Innovation Is Transforming Facilities Management

Innovation and collaborative partnerships are transforming workplaces, enabling organisations to improve efficiency, performance and value through smarter solutions.

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Blog

3 min read

ISS is accelerating towards a greener future through vehicle electrification

ISS is advancing sustainability by electrifying its vehicle fleet, reducing emissions and strengthening its commitment to responsible business practices.

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Blog

4 min read

ISS leads the way towards a plastic-free future

ISS opened the first plastic-free company restaurant in the Netherlands, setting a new benchmark for sustainability and reducing plastic waste in workplace dining.

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Blog

5 min read

Rethinking the workplace: Creating spaces where people want to be

Experts from Telenor, EY, ISS and Totalkredit share insights on creating office environments that motivate employees to commute and enhance collaboration.

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Blog

8 min read

How technology and innovation in cleaning is driving productivity and a better workplace experience

Technology and data are transforming cleaning services, enabling smarter operations, greater efficiency and real-time responsiveness in modern workplaces.

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Blog

6 min read

Unlocking workplace wellbeing: How can we ensure our people are engaged and motivated at the office?

As hybrid work reshapes organisations, workplace health is emerging as a key driver of employee engagement, motivation and productivity in the office.

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News and Press

ISS renews and expands IFS contract with Virgin Media O2 in the UK

ISS has renewed and expanded its partnership with Virgin Media O2, one of the UK’s largest entertainment and telecommunications companies, with a new two-year contract.

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Corporate Responsibility

Creating an inclusive workplace for youths with special educational needs

At ISS, our goal is to help our employees feel valued, engaged and respected. Our inclusive culture means we focus on empowering people to contribute with their unique skills and perspectives.

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Corporate Responsibility

ISS and Tent partnership sees over 1,000 refugees hired since 2022

ISS is committed to providing refugees with job opportunities to help them to integrate into their new communities. As part of our partnership with Tent, we have already hired 1,000 refugees since 2022 and will hire at least 2,000 across North America and Europe by the end of next year.

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Corporate Responsibility

Giving our people a second chance on education

The Education for All programme was introduced in ISS India in 2023 as a way of giving our placemakers educational opportunities they previously were unable to reach.

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People Stories

Ayşe Şahin: How a haircut helped restore a young patient’s confidence

Facing cancer is a huge challenge for anyone, and when a teenage girl in hospice care started losing her hair due to treatment, Ayşe Şahin, from the ISS Catering Services team at Kayseri City Hospital in Türkiye knew she could help.

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People Stories

Gülfem Büyükkırcalı Ömerali: being curious and never giving up are key to success

In 2014, Gülfem began her journey with ISS Türkiye as a Food Service Specialist, shortly after returning from Sweden where she completed her master’s degree in food science.

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People Stories

Cheng Kwok Ming: From an act of service to saving a life

A newborn baby with a high fever and severe cramps is a terrifying prospect for any parent.

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People Stories

Darwin Lloyd

Darwin Lloyd’s journey from the Caribbean to the UK: When belief in yourself meets opportunity, it unleashes a remarkable career journey never expected.

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People Stories

Taking on new challenges – from cooking to cleaning

When coronavirus shut down restaurants, Jari Kallioinen, who has worked in kitchens for decades, adapted to the situation and took up cleaning – finding the positive in extraordinary circumstances.

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People Stories

Be yourself and stay open to change

In 2011, Polish Joanna Lukowska thought she was going to start her own company after building a career as an auditor at KPMG.

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People Stories

Joël Bréa: When passion leads to breakthroughs

When a customer needed a faster, more efficient way of working, Joël Bréa was determined to help.

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People Stories

Bringing a personal touch to safety

Working his way up from mailroom assistant to Health, Safety, Environment and Quality (HSEQ) Manager over the last decade, Kevin Hosking has used his personal drive to capitalise on ISS career and training opportunities.

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People Stories

Lettizia Kris Harjanto: Jumping onto a moving train

In October 2020, Letti embarked on her career at ISS as a Global Management Trainee in Indonesia, graduating in April 2022.

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People Stories

Sights set high at ISS

Mareike Nieden has been part of the ISS team since 2019.

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People Stories

Melanie Cooke

Meet Mel, an inspiring example of where hard work and ambition can take you.

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People Stories

Michelle Quinn: Making a final wish come true when it matters most

When a young woman in hospice care shared her final wish – to marry the love of her life – Michelle Quinn made it happen.

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People Stories

Nicolas Vargas Muños

Chef Nicolas Vargas Muños takes us on a multicultural journey from Colombia to Denmark, where he discovered his true passion for creatively preparing healthy and delicious food for one of ISS’ key clients.

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People Stories

A multinational company with a family feel

Agnes Adamer started working part-time at ISS while studying.

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People Stories

A passion for people

From sales in cleaning to country manager, Gina Toh has been part of the ISS Singapore growth story since joining in 2001.

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People Stories

Jack Chitty

Jack Chitty wasn’t looking for a career at ISS. In fact, when he joined us in 2015, he was happy in his role as a Traffic Officer for Highways England.

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People Stories

Feeling truly supported

We believe that a diverse workforce is a happy and productive workforce, and our strong commitment to our people – and their commitment to each other – has become characteristic of our culture.

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People Stories

My door is always open

For many businesses in Singapore, our cleaning service teams are hidden heroes – the people who keep their offices ready for business and shops clean for customers.

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People Stories

Turning culinary passion into a career

There are many paths that lead us to our passions. Some people take the opportunity to make their passion their profession, doing a job that feeds their ambitions and inspires them.

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People Stories

Robert Cedermark: a story of growth and impact

In 2014, Robert Cedermark began his career as a Global Management Trainee (GMT), a move that sparked a transformative professional and personal journey, taking him across the world.

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People Stories

Patients are always no.1

At a major hospital in Singapore, ISS ensures every surface and ward – including the operating theatres – are spotlessly clean, for the safety of patients and staff.

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People Stories

Compassion and human kindness will always prevail

In the wake of the humanitarian crisis in Ukraine, we celebrate the selfless actions of the world community.

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People Stories

Tahmina Bushra: A life-changing journey

After moving across four countries and shifting from a PhD in molecular biology to uncertain job prospects, she has learned that plans do not always unfold as expected.

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People Stories

ISS Singapore joins forces with KTPH to care for Covid-19 patients

At the peak of the pandemic in 2020, ISS worked with local hospitals to care for migrant workers infected with Covid-19.

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News and Press

ISS announces a contract non-renewal

ISS, a leading global workplace experience and facility services company, today announced that it will not be renewing a contract with a customer in the United Kingdom.

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News and Press

ISS signs new partnership in the UK

ISS, a leading global workplace experience and facility services company, has been selected as the new integrated facilities services (IFS) provider for a new customer in the UK.

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News and Press

ISS wins full IFS contract for major life sciences and pharmaceutical company in Switzerland

The new contract has an annual value close to DKK 300 million.

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News and Press

ISS extends significant contract with global technology company in North America

The renewed agreement also includes a scope expansion.

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News and Press

ISS renews major contract with Australia’s New South Wales Government Department of Education

The renewed contract has an annual value of approximately DKK 800 million.

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News and Press

ISS Group provides update on Wang Fuk Court Fires in Hong Kong

ISS A/S (ISS Group) extends our deepest condolences to the families of those who lost their lives in the Wang Fuk Court fires, and our heartfelt sympathies to the Hong Kong community and to all who were injured or otherwise affected by this terrible tragedy.

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News and Press

ISS signs significant contract with major UK Government department

The contract has an annual value of approximately DKK 300 million.

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News and Press

Trading update for 1 January - 30 September 2025

Robust first nine months with continued business improvements

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News and Press

ISS expands partnership with Brisbane Airport

The new contract, commencing November 2025, has a five-year duration with options for a further three years.

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News and Press

Moody's Ratings upgrades ISS Global A/S from 'Baa3' to 'Baa2'

The long-term issuer credit rating on ISS Global A/S, as well as the issuer rating on its senior unsecured debt, have been raised from 'Baa3' to 'Baa2'.

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News and Press

ISS announces reduction in contract scope

The scope reduction represents an annual value of just under DKK 200 million in the United Kingdom and will take effect at the end of October.

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News and Press

ISS signs new contract with financial services company in Türkiye

Under the new contract, ISS will deliver integrated facility services, including cleaning, technical maintenance, and other support services.

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News and Press

ISS and COWI enter new international partnership

The contract covers 11 countries worldwide.

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News and Press

ISS announces conclusion of a contract

The contract, valued at more than DKK 100 million annually, will conclude in Q4 2025.

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News and Press

ISS signs large contract with Australian Department of Defence

The contract will commence in Q1 2026 and includes options for extension.

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Corporate Responsibility

Driving inclusion: ISS Spain’s measurable impact through its partnership with ONCE Foundation

ISS Spain is among the first markets to implement the methodology for measuring and reporting social impact using the international dollar as a unified metric.

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News and Press

ISS signs new international deal with large global manufacturer

ISS signs a major five-year deal with a global beverage manufacturer, expanding services across Europe to enhance business efficiency and sustainability.

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News and Press

Annual Report 2025

ISS reports strong 2025 results, major new contracts and a new share buyback, setting up solid growth in 2026.

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News and Press

ISS provides education for more than 70,000 employees and their families

ISS advances social sustainability, providing education to 70,000+ employees and families, aiming for 100,000+ by end 2025.

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News and Press

ISS wins two large deals, each worth over DKK 100 million annually

ISS secures two major Europe and APAC deals worth DKK 100m+ annually from Q2 2025, adding 0.3% to Group revenue.

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News and Press

ISS wins large multi-country contract

ISS secures a major multi-country contract worth DKK 100m+, boosting efficiency, customer experience and sustainability in Europe.

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News and Press

ISS wins large contract with Aroundtown in Germany

ISS wins a major Aroundtown contract to deliver facility services across 47 sites in Germany, improving efficiency and tenant satisfaction.

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News and Press

Annual Report 2024

ISS reports strong 2024 results, launches a DKK 2.5bn share buyback and sets a positive outlook for 2025.

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News and Press

ISS signs new contract with large construction company in Turkiye

ISS wins a new 3 year catering contract in Türkiye, adding more than DKK 100m in annual revenue.

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News and Press

The office holds the key to reinforcing culture and belonging

A global ISS survey of 11,000 employees shows the office still matters for culture, collaboration and belonging in hybrid work.

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News and Press

ISS wins new business with Australian airport operator

ISS secures a DKK 100m contract with Melbourne Airport to deliver key Terminal 1 services and expand the partnership.

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News and Press

ISS renews and expands public healthcare agreement in Southeast Asia

ISS expands its public healthcare agreement in Southeast Asia, adding DKK 100m+ annually to support healthcare services.

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News and Press

Trading update for 1 January 31 March 2025

ISS reports a strong Q1 2025 with 4.3% organic growth, new contracts, and a share buyback program, maintaining confidence in its annual outlook.

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News and Press

ISS expands partnership with natural resources company in APAC

ISS expands its APAC partnership with a natural resources company through a five year deal worth DKK 100m annually.

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News and Press

ISS signs new deal with global technology company

ISS expands its European partnership with a global technology company to three countries, adding DKK 100m+ in annual value.

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News and Press

ISS announces contract scope reduction with customer in Northern Europe

ISS announces a DKK 100m scope reduction in Northern Europe from January 2026, impacting service operations.

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News and Press

ISS signs new contract with global professional services company in India

ISS expands its global partnership with a new India contract, delivering integrated facility services worth DKK 100m over five years.

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News and Press

ISS further renews and expands public healthcare contract in Southeast Asia

ISS renews and expands its public healthcare contract in Southeast Asia to about DKK 1bn, strengthening service delivery.

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News and Press

ISS and VELUX Group sign a five-year contract to deliver integrated facility services across 12 European countries, enhancing quality, reducing risks, and optimizing costs.

ISS and VELUX Group sign a five year contract for integrated facility services across 12 European countries, improving quality and costs.

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News and Press

ISS wins large contract with public healthcare institution in Austria

ISS wins a major contract with a public healthcare institution in Austria, strengthening patient support and cleaning services across two sites.

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News and Press

ISS extends major contract with large global customer

ISS extends contract with one of its largest and longstanding global customers. The contract has an annual value of more than DKK 700 million.

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People Stories

Jarek Dzikowicz: Strong leadership during a devastating flood

As ISS Facility Manager, Jarek Dzikowicz is responsible for overseeing cleaning and landscaping services at a large materials and recycling company.

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